|
Have you bought any product on the Internet and you have not received it?
Have you rented a holiday apartment and it was not as you were promised?
Have your luggage been lost when travelling by plane?
Have you bought a faulty product and you are not given your money back or you have not received a new one?
Have you rented a vehicle and paid extra days? |
These are some of the problems consumers have to face, both Spanish and tourist consumers when they are on holidays in Spain.
There are some reasons why consumers do not claim their rights, such as the fact of not knowing the language or having to pay expensive lawyer fees. Another reason is that sometimes they have to wait days for a public service to provide an answer.
Spain is one of the favourite tourist destinies, but we are familiar with the problems that Spanish people or tourists have to face when they acquire goods or use services.
Euroconsumer Bureau assists you personally and efficiently. In 48 working hours your query will be personally and properly solved. Given our knowledge on Community Law and our experience in the area of European affairs we can assist you and carry out your claims. We advise you on what to do in order to avoid frauds or misunderstandings.
In a similar way, if you are a Spanish resident and have had a problem in a foreign country we can inform you about where to go when wanting to claim something in any European country.
|
