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We recommend you to explain the reason why you want to claim in the most clear and comprehensive way. Once we have received the information we will contact you. If needed, we will ask you for documentation in order to analyse your case.
Once we have received the query we will study your case in order to provide an answer in a maximum of 48 working hours.
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1. CONTRACT PARTIES The present service contract is signed, on the one hand, by EUROCONSUMER BUREAU, with registered office in Madrid and with the following tax code: B-885191971. The mentioned company has been established for an indefinite period of time. (hereinafter THE COMPANY) On the other hand, the REGISTERED USER-PARTNER, whose personal data are those included in the form that the COMPANY provides in its website, in order to become a member or contract the services provided by euroconsumerbureau.com. All data included in the form have been directly introduced by the user-partner; therefore the data responsibility belongs to the REGISTERED USER-PARTNER. THE USER: the user is the subject that makes a consultation after having paid the established amount that appears in the website or someone who does any of the activities which are programmed in the website.
THE PARTNER: the partner is the subject who becomes a member of the website, by paying a quota. He has access to all services provided by the website, in the section “members”. User data can be automated by the company after prior consent, according with the Data Protection Organic Law 15-99 of the 13th of December.
2. APPLICABLE LEGISLATION In the case of claims, they will be carried out in the most beneficial way for all parties, trying to reach a friendly solution, with both parties’ good faith. The Abitration Board can have a conciliation opinion. Both parties recognise that the legislation that can be applied to this contract and to all legal relationships arising from it, is the Spanish legislation. 1. Company’s data.
Respecting the conditions of the article 10 of the Law 34/2003, of the 11th of July, on Services of the Company, hereinafter the identification data of the company are provided: Name: Euroconsumer Bureau Registered name: Euroconsumer Bureau S.L Tax code: B-885191971 Registered office: C/ Pedro Campos 24, Bajo A - 28019 Madrid Telephone: (+34) 915 607 680 Fax: (+34) 914 691 542 e-mail: info@Euroconsumerbureau.com
I accept the contract conditions